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Refund Policy

Last Updated: December 1, 2025

1. No Refund Policy

All purchases made through FluxProxy are final and non-refundable. This policy applies to all services, products, subscriptions, and any other purchases made on our platform, including but not limited to residential proxies, premium residential proxies, bandwidth packages, and any other services we offer.

2. Scope of Policy

This refund policy applies to all transactions completed on FluxProxy.com, regardless of payment method (cryptocurrency, credit card, or any other payment processor). Once a purchase is completed and payment is processed, no refunds will be issued under any circumstances.

3. Service Usage

By making a purchase, you acknowledge that you have read and understood our service terms, pricing structure, and usage policies. We encourage all customers to carefully review our Terms of Service and pricing information before making any purchase.

4. Technical Issues

In the event of technical issues or service disruptions, we will work diligently to resolve the problem and restore service as quickly as possible. However, technical issues do not constitute grounds for a refund. We recommend contacting our support team at support@fluxproxy.com for assistance with any service-related concerns.

5. Account Suspension or Termination

If your account is suspended or terminated due to violation of our Terms of Service, abuse, fraud, or any other prohibited activity, you will not be eligible for any refund, regardless of remaining balance or unused services.

6. Change of Mind

Refunds will not be provided for change of mind, dissatisfaction with service performance (unless due to our technical failure), or any other personal reasons. We encourage potential customers to utilize our trial options or contact support with questions before making a purchase.

7. Billing Errors

If you believe you have been charged incorrectly, please contact our support team immediately at support@fluxproxy.com with your transaction details. We will investigate billing discrepancies, but this does not guarantee a refund. Any adjustments will be made at our sole discretion.

8. Contact Us

If you have any questions about this refund policy, please contact us at support@fluxproxy.com. While we cannot provide refunds, we are committed to addressing your concerns and working with you to resolve any issues you may experience with our services.